Davies & Davies (Wiltshire) repair reporting

Txais tos rau peb kho lawv. Thov ua descriptive li tau thiab ib txwm muab ib Diam duab ntawm qhov teeb meem thaum koj tau.

Thov yus tias peb chaw ua hauj lwm qhib teev yog hnub Monday rau hnub Friday 9 am rau 6 pm.

Yuav tsum muaj ib tug txij nkawm tu vaj tu Teeb meem kub ceev Tshwm sim whilst peb qhov chaw ua hauj lwm kaw, thov hu rau cov lag luam raws li cov lag luam tsuas yog koj tau muab nrog rau cov sij hawm thaum muaj xwm ceev, xws li British roj paub meej los yog paub meej txog koj tus tswv tsev najnpawb lag luam:

Rau cov hluav taws xob emergency hu apollo Electrical 07725 300 400 los yog Nick Webb 07967 375 140.

Rau roj thiab Plumbing emergencies thov hu rau Martyn brown Plumbing & cua sov rau 07952 479 351 los yog DR Plumbing rau 07984 323097.

Rau Drainage Emergencies hu Alpha rod 01249 448 345

Rau Roofing emergency hu CLS Wiltshire 07972 144181

THOV NCO NTSOOV: Cov xov tooj no muaj tau muab rau cov xov tooj thaum muaj xwm ceev xwb. Tej yam teeb meem uas tsis yog-xwm ceev yuav tsum tau qhia rau txoj kev thiab yog hais tias ib tug engineer hu ua rau ib tug tsis-emergency los yog koj tsis siv koj tus tswv-tsev najnpawb lag luam (yog hais tias koj tau muab nrog cov no), koj yuav tau them nyiaj rau cov nyiaj uas invoice tau txais.

RAU QHOV TSIS NTSEEG, IB QHO XWM TXHEEJ CEEV YOG LI:

DEJ LEAK

Thov tig tawm lub stopcock.

Hluav Taws Xob Txhaum

Xyuas koj cov neeg muab kev pab thiab saib yog cov neighbouring zog muaj hluav taws xob.

Yog hais tias koj yuav, thov mus hauv internet thiab xyuas cov Scottish & yav qab teb Hluav taws xob Network Website ssen.co.uk uas yuav qhia tau tias yog hais tias muaj ib lub hwj huam outage hauv zos.

Boiler Breakdown

Xyuas kom yuam kev rau lub boiler li peb pab neeg maintenance los yog daim ntawv cog lus yuav tsum tau cov no.

Yog koj hnov ntxhiab pa roj, thov hu rau lub National Grid Emergency Service tam sim ntawd rau 0800 1119999.

Yog hais tias koj tseg lub caij ntuj no, koj yuav tsum khaws koj cov cua kub uas tsis txhob kav dej khov.

Thov kom txhua yam mus zoo

Davies & Davies Maintenance

1 Qhov teeb meem yog dab tsi?

Please confirm whether this issue is in a private area, or a communal area.

Qhov chaw ntawm qhov no *

Private

Communal

Li ntawd, koj qhov teeb meem yog dealt nrog sai li sai tau thov muab peb nrog ntau cov lus kom tau rau cov khoom siv cuam tshuam dab tsi. Thov muab cov appliance, ua qauv, qauv thiab serial number (yog tau). Thov muab ib qho outline ntawm qhov teeb meem thiab piav tej teeb los yog tej suab txawv.

Teeb Bulbs: Thov piav seb qhov teeb meem yog dab tsi thiab khoom (s) cuam tshuam dab tsi kom ntau li ntau tau. e.g hom thiab luaj li cas ntawm bulb, screw cap/bayonet cap, txheem, compact, LED, halogen etc.

Laj kab: Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom paub meej npaum li cas. Rau cov-timber fences kuj muaj xws li cov khoom siv laj kab yog ua tawm. Thov kuj upload duab ntawm lub laj kab.

Thov lub xeev tus nab npawb thiab (yog tau) qhov luaj li cas ntawm cov cuam tshuam thiab upload duab ntawm nws/lawv. Thov qhia lwm yam lus nyob rau hauv seem no.

Thov piav seb tus leak los ntawm kev siv rau: (a) li cas ib lub thawv loj yuav tsum tau thiab npaum li cas lub thawv yuav tsum tau emptied e.g. ib khob txhua teev los yog ib khob txhua hnub; thiab (b) seb qhov leak yog qhov constant los yog intermittent. Thov muab peb nrog ntau yam lus kom tau txog cov khoom uas yog leaking.

Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom tau thiab muab cov lus uas chav tsev los yog chav tsev muaj cuam tshuam dab tsi, thaum qhov teeb meem yog xub pom thiab npaum li cas qhov teeb meem yog dab tsi.

Thov qhia seb yuav ua li cas, muab ntau npaum li cas kom paub meej npaum li cas.

Appliance yam *

Ua *

qauv *

Serial nab npawb

Pes tsawg flights ntawm stairs rau lub appliance

Hom bulb (e.g. standard or LED) *

Luaj li cas ntawm bulb (e.g. standard los yog compact) *

Bulb fittings (e.g. screwcap los yog bayonette) *

Pes tsawg tus bulbs cuam tshuam dab tsi *

Laj Kab piav qhia (eg ntoo lossis hlau) *

Pes tsawg tus cuam tshuam dab tsi *

yam khoom *

Tsuas yog cov cuab yeej siv rau cov cuab yeej *

Tsis Muaj

Ib lub thawv loj yuav tsum tau rau lub leak? *

Koj yuav tsum tas nws? *

Puas yog qhov leak lossis intermittent? *

Chav twg los cuam tshuam dab tsi? *

Cov ntawv nyeem yuav tsis ntev tshaj 50 cim.

Thaum twg yog qhov teeb meem xub pom? *

Qhov teeb meem no yog qhov teeb meem li cas? *

Txhaum kom paub meej *

Thov qhia ntau npaum li cas kom tau cov lus qhia txog qhov no Thov qhia thaum koj xav tau qhov kev pab cuam muab qhov chaw, (yog muaj) nquag koj xav kom nws tshwm sim, thiab lwm yam ntaub ntawv hais txog qhov kev pab cuam uas koj xav tau

Nyem rau ib daim duab mus ntxiv Thov xaiv ib qho kev xaiv saum toj no Thov sau cov ntawv ceeb toom

2 Ntxiv cov duab

Thov ntxiv txog 10 cov duab, yees duab los yog audio ntaub ntawv (max: 30mb txhua) los piav qhov teeb meem.

Upload ntaub ntawv (s)

3 Hais kom paub meej

Address

Nrhiav chaw nyob

Address

nroog

Postcode

Cov Qhabnias

4 Koj cov lus tiv thaiv kom paub meej

No reporting occupier)

This issue will be raised without a reporting occupier

Title

Npe

surname

Email chaw nyob

Xov Tooj

xov tooj ntawm tus xov tooj

5 Tshawb kom paub meej thiab xa

Lub npe (thiab ceg npe) *

Ntxiv mus

*e.g. chaw nres tsheb thiab txwv tsis pub siv rau vans

Kuv muab cai rau kuv cov cuab yeej yuav tsum tau saib tsis tau kuv tam sim no

LOSSIS

Kuv xav tuaj thaum lub chaw ua hauj lwm yog ris tawm

Tsiaj ntawv qhia txog cov lus qhia

*Yog hais tias muaj cov tsiaj nyob rau hauv cov cuab yeej, thov muab lus kom paub meej

Tswb cov lus qhia

*Yog hais tias muaj tswb tswb nyob rau hauv cov cuab yeej, thov muab lus

Txwv tsis pub nres tsheb

*Yog hais tias muaj chaw nres tsheb txwv tsis pub nyob ze cov cuab yeej, thov muab lus

Nws muaj nws ib tug lam tau lam ua Cov cuab yeej no puas yog?

Kuv pom zoo rau qhov cov ntsiab lus thiab tej yam kev mob

Nco ntsoov kuv paub meej ntxiv lub sij hawm tom ntej

Saib daim ntawv ceeb toom txog kev tsis pub twg paub

Xa tsab ntawv no

1 Qhov teeb meem yog dab tsi?

Thov nias rau daim duab relevant

2 Ntxiv cov duab

3 Hais kom paub meej

4 Koj cov lus tiv thaiv kom paub meej

No reporting occupier)

5 Tshawb kom paub meej thiab xa

Ua hauj lwm...